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Trust & safety

For teams that touch money and customer data, 'the AI did something' is a non-starter.

Kairo is built control-first. Access, execution, and auditing are engineered in - nothing happens outside the boundaries your team sets.

The safety model

Four principles, non-negotiable.

01

Access is scoped to the person

Every solve resolves against who is logged in and acting - their role, domain, and tool grants. You see and run exactly what you've been given access to, nothing more.

02

The safety boundary is hard

Kairo drafts read-only queries and write-SQL; a human runs anything that changes an external system. Writes are never auto-executed, and every solve is reviewable and approvable before it goes anywhere.

03

Execution has tiers

Each tool and task is granted draft-only, needs-approval, or auto-run - and the system stops and waits for a person exactly where you tell it to. Nothing runs further than you've allowed.

04

Everything is auditable

Every retrieval, query, result, and decision is recorded and shown - an append-only trail per ticket. You can read exactly what the system fetched, did, and produced.

Built-in guardrails

Guardrails on every solve, applied automatically.

These are the controls that run on every solve - consistent, uniform, and never optional.

Scoped retrieval
Every reference is re-checked against the ticket's permissions before it's used - nothing outside your granted scope leaks in.
Permissioned search
Search results are always limited to what the requester is allowed to see, across every query and index.
Write operations
Anything that changes data - INSERT, UPDATE, DELETE - is drafted for a human and never auto-executed.
Session & ownership
Every action is tied to the signed-in user and the ticket they're working on, checked at each step.
Reliability by design

Accurate, transparent, and permissioned on every solve.

Accurate

Solutions are drafted against your live schema and checked against the data they touch - with every query and result visible for review.

Transparent

Every step is shown as it happens - what the system fetched, what it produced, and what it cost. Nothing runs behind a curtain.

Permissioned & concurrent

Multiple people and tickets solve at once, each scoped to their own access. Cost and latency are measured on every run.

Coming soon

Ready to put your recurring work on autopilot?

Join the waitlist and be among the first teams to run Kairo inside their own operations.