One loop: solve → learn → get more autonomous.
Kairo is an operating layer for your team's recurring work. It isn't a chatbot bolted onto a database - each solved ticket makes the next one cheaper, and boring, well-understood tasks graduate to running themselves while the judgment calls stay with a human.
From request to repeatable capability.
File a ticket
Describe the task - a query, an analysis, a data-fix, a complaint, a reconciliation. It lands in the right workspace with a category and priority. You can also upload attachments; Kairo auto-categorizes them into review-ready knowledge cards in the background.
Kairo matches a playbook
A router matches your request against the playbook library by category, subcategory, and keywords. If a playbook exists, Kairo follows it. If not, it solves from first principles and builds the playbook interactively with you.
Context is retrieved - scoped to you
Kairo prefetches the most relevant context for this ticket: the matched playbook plus top hybrid-retrieved knowledge - keyword (FTS) and semantic (vector) search fused and ranked. Retrieval is hard-filtered to what your role and modules are allowed to see.
Kairo solves it, in the open
It drafts read-only SQL, runs it where permitted, records findings, and produces a clear deliverable - charts and tables for analysis tickets included. Every step is visible as it happens: what it fetched, what it produced, what it cost.
A human reviews & approves
You approve the result, correct it in chat, or approve a query before it runs. Writes are never auto-executed - Kairo drafts the write-SQL and a human runs anything that changes an external system. The chat stays open, so you can guide it mid-solve.
The system learns
Every solve distills the reusable lesson into the playbook and knowledge base, and proposes a maturity bump: draft → tested → automatable. Automatable means Kairo can safely handle that task type on its own next time.
Autonomy is earned, not declared.
Every playbook climbs a ladder with a human in the loop at every rung. The ladder is the automation roadmap - earned one reviewed solve at a time.
Kairo drafts the solution and the SQL for you to run. Nothing executes on its own.
Accumulated solves raise confidence - the playbook now runs smoothly on repeat tickets.
Kairo can safely handle this task type on its own next time - exceptions still route to a human.
A reconciliation that used to take an analyst all afternoon.
This is the exact shape of a Kairo solve - from ticket to distilled playbook.
"A customer's balance doesn't add up. Some transactions look stuck. Can you check?"
The correct balance, the exact stuck transactions with their reason codes, and the SQL it ran to get there - all visible and approval-gated.
A distilled playbook for balance reconciliations. The next time it shows up, Kairo already knows how to solve it - and that playbook climbs toward automatable.
Ready to put your recurring work on autopilot?
Join the waitlist and be among the first teams to run Kairo inside their own operations.